HR Operations Specialist

HR Operations Specialist

Job ID:  34956

Chatham, CA, N7M 5M7


  • The HR Operations Specialist provides primary customer support to employees and HR team members with regards to personnel actions, organizational changes and payroll. 
  • The position is responsible for management of personnel data and reporting within the SAP HR system, SuccessFactors’s Employee Central, Ceridian Dayforce and other ancillary HR systems / tools. Additionally, the HR Operations Specialist will have responsibility for a designated specialty area(s) such as Relocation, KPI tracking, Data Replication, International Assignments, Employment Insurance Administration, Time & Attendance, etc. 
  • Payroll responsible for Chatham location
  • Provide basic coaching to management acting as HR Generalist and ensures timely, effective execution of all local operational HR related work (i.e. onboarding and placement, transfer and separation, local organizational communications, employee relations, HR KPI’s and monthly reporting)
  • Interacts with customers in person, via teams, electronic mail, or service tickets to answer questions and provide assistance in the completion of standardized HR transactions
  • Responds to and provides direction to employees on human relation issues such as employee concerns, benefit inquiries, harassment and discrimination complaints
  • Documents all contacts, interactions and outcomes within the Ticket Management software
  • Continuously monitors quality and quick turnover of performed tasks and ensures high quality
  • Inputs and audits required data into the HR system for maintaining; payroll, organizational management, recruiting, Global HR System, etc.
  • Performs complex data maintenance of personnel master data within the SuccessFactors’s Employee Central systems, SAP HR and Ceridian Dayforce
  • Uses independent judgement and available resources to determine appropriate methods for recording actions and ensuring data integrity
  • Receives employee and HR inquiries regarding HR and Payroll related matters.  Independently researches and resolves inquiries, demonstrating a high degree of responsiveness, accuracy and integrity.  Actions to resolve inquiries may frequently require engagement of internal resources from various departments as well as external vendors, service providers and/or consultants
  • Prepares and executes pre-payroll audit reviews to assure compliance with stated policies and procedures
  • Coordinates Technical Payroll to confirm and reconcile forecasted payroll results each pay period.  Oversight of gross payroll ranging from $800k – $900k per processing period
  • Assists in development of management reporting requirements; prepares, audits and issues recurring and ad-hoc reports from various systems
  • Participates in special projects / project teams as required



  • Immediate Benefits
  • Paid Time Off
  • Tuition & Employee Discounts
  • Annual Bonus
  • And more benefits that come with working for a global industry leader!



  • Two year diploma in business or a related field
  • 3+ years of experience in a HR role with a focus on payroll and data administration
  • Microsoft Office Proficiency (Excel, Powerpoint)
  • Experience with HCM and Technical Payroll processing systems (ex. Ceridian Dayforce or SuccessFactors platforms)
  • Experience with ticketing systems (ex. C4C, ServiceNow or other market standards)
  • Legal authorization to work in the CAN is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening
  • Vitesco Technologies is not able to pay relocation benefits for this opportunity
  • This position is an in-office role that will require daily presence in our Chatham, ON location


  • 5 years of experience in a HR Service Center role with a focus on payroll and data administration, 7 years preferred
  • Certified Payroll Professional (PCP)
  • Sufficient process knowledge and payroll ability
  • Experience with HCM and Technical Payroll processing systems (ex. Ceridian Dayforce or SuccessFactors platforms)
  • Analytical skills (theory and application, including intermediate Excel) in order to troubleshoot incidents and help process improvement teams
  • Employee Central experience
  •  SAP R/3 HR- Current Release experience

Vitesco Technologies welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.


Vitesco Technologies is a leading international developer and manufacturer of cutting-edge drive systems for sustainable mobility. With intelligent system solutions and components for electric, hybrid, and internal combustion drive systems, Vitesco Technologies is making mobility clean, efficient, and affordable. The product portfolio includes electric drives, electronic controls, sensors and actuators, and exhaust gas treatment solutions. In 2022, Vitesco Technologies generated sales of around €9.07 billion and employs a workforce of around 38,000 employees at 50 locations. Vitesco Technologies is headquartered in Regensburg, Germany.