Sales / Customer Technical Manager
Sales / Customer Technical Manager
Yokohama, JP
応募いただく際は、必ず①日本語の履歴書、②日本語の職務経歴書、③英語レジュメの3点を提出ください。
DEPARTMENT
Div. Electrification Solutions
RESPONSIBILITIES
Job Description
The CTM is the interface between sales and technology.
Its task is to recognize technical trends at the customers' JOEMs at an early stage and to integrate them into the product development process within the 4 product lines and possibly other affected BUs or at the customer VT to place products as alternative solutions at an early stage.
In the case of inquiries, he or she controls the technical contacts and the technical presentations.
External interfaces are the customer pre-development, series development as well as Purchasing departments at JOEMs.
The main internal interfaces are product management of the 2BUs, DIV-E advanced development, and VT T&I and DIV-E INNOVATION in Regensburg, Nuremberg and Berlin.
The task is complex and varied and requires a very high level of personal commitment, flexibility, and product knowledge (in fact: know-how of the entire electrification portfolio from INV to HV axle drive). High communication skills are required.
Internal and external contacts at department head level are to be expected regularly.
The CTM reports to the Head of DIV-E Japan and their strategic fields of action are defined.
The CTM then has to compare this with Central Sales and activate the corresponding networks at the customers.
Prepare findings and present them internally to the relevant stakeholders.
The main task is to support the VTJ organization in creating optimal technical solutions for customer problems and identify potential corporations for future technology development.
The CTM is intended to deepen the frontloading of acquisitions.
In the event of inquiries, the CTM should provide customer intelligence in the organization through its technical network and control the offer phase more efficiently and effectively.
Size & Volume of Responsible Projects
The average project size for the named customers is around EUR 100 - 500 million lifetime.
The expected VT revenue will be around 750 to 1250 million EUR, and consider all technologies from VT DIV-E product portfolio and beyond.
We are currently receiving around 2-3 serious inquiries p.a.
The CTM should independently create sample offers for preliminary developments in coordination with the sales manager (around EUR 100k).
Scope of Actions
The strategic tasks are determined together with the Head of Customer Group for the respective customers.
The design of the implementation is planned by the CTM and coordinated and adjusted in the control loop with the superior.
The implementation is carried out independently with the supporting areas of sales, central sales, PL product management, BU and VT pre-development.
The role is responsible for developing, coordinating and implementing appropriate communication and work models.
Range of Functions / Job Complexity
The complexity of the task of the CTM is very extensive. International market, customer, technology, and product knowledge are required. The breadth of the topics is further increased by the complexity. In addition, there are very broad product portfolios in the 2 BU, mainly including 4 PLs, starting with HV electronic (INV and OBC), battery management, and Controllers (MCU/ZCU, BMS) through to axle drives.
He/She needs to have knowledge of a full system in BEV including E/E architecture.
The large number of internal and customer locations, different regions, and corporate cultures require the highest level of communication skills. A further revaluation of the development activities in not only Japan but also China, Asia, Europe, and NAFTA is to be expected internally as well as by the customers or has already been decided.
The function does not yet exist, the CTM must therefore also work out the fields and methods in detail.
Communication Skills
The ability to communicate is a major challenge for the CTM.
Due to the internal responsibilities, it is necessary to make very good agreements internally and to convey the right thing to the customer and not to arouse or promise false expectations internally and externally.
In this context, a high level of tolerance and resilience is a prerequisite.
REQUIRED EXPERIENCE
Education / Certification
- Bachelor degree in Engineering, Sciences or Business Administration (College degree or equivalent training) preferred
- Master degree (Advanced college study or equivalent training) preferred
Professional Experience
- Automotive sales / Engineering (with customer interface experience) experience desirable
Intercultural / International Experience
- Work or life experience in an international environment (e.g. internships or student exchange programs) desirable
LANGUAGES
- Japanese: Business level (JLTP N1 or 2)
- English: Business level (TOEIC 800)
LOCATION
Yokohama